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Détail de l'offre: IT Support Associate


  • Société: Voisin Consulting
  • Secteur d'Activité: Informatique, Electronique et Télécom
  • Région du poste: France: Ile de France
  • Type de poste: IT Support Associate
  • Contrat: Sans Précision
  • Formation:
  • Lieu de travail: Boulogne-Billancourt
  • Date d'embauche: NC
  • Salaire: N/A
  • Référence: NC


Description du Poste:

Responsibilities:VIP User support:- Support and assist users with various office software requests (Windows 7/10, Office 2010/2016, SharePoint 2010, Skype, GoToMeeting …), while upholding VIP-level quality of support- Provide basic support for business applications, and escalate requests to Level 2 support when necessaryEnd User Work Environment Maintenance:- Install and maintain user workstations- Manage hardware and software orders as per IT policies in place- Maintain hardware and software inventoriesIT Infrastructure:- Participate in system administration tasks on various services, including Active Directory, Group Policy Management, Exchange 2013, SharePoint Server 2010, SCCM…IT Administrative tasks:- Set up all IT aspects of a new employee arrival, including not only workstation deployment and configuration, but also the creation of accounts in Active Directory, VoIP software and various business applications - Participate in maintaining optimal work relationships with various IT hardware/software/service providers- Participate in establishing IT procedures for the end users’ benefit- Participate in establishing procedures for IT documentation purposes


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